At Tech for Kids Academy, we owe our success to the efficiency, consistency and persistency
of organizational processes. To help maintain and grow this standard, we’re seeking an
experienced operations specialist to oversee daily activities. The ideal candidate will have a
sharp business mind and proven success managing multiple departments for maximum
productivity. They’ll be highly skilled in human resources, finance, and IT management.
Additionally, they’ll display a proven ability to develop and maintain an environment of trust,
diversity, and inclusion within their team. Their ultimate responsibility is to increase our
operational efficiency in the company.
OBJECTIVES OF THIS ROLE
Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
Develop, implement, and maintain quality assurance protocols
Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity
Actively pursue strategic and operational objectives
Ensure operational activities remain on time and within a defined budget
Track staffing requirements, hiring new employees as needed
Oversee accounts payable and accounts receivable departments
RESPONSIBILITIES
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for all direct reports and problem resolution
Manage data collection for updating operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
Partner with cross-functional teams to improve proprietary tools and systems
Work closely with legal and safety departments to ensure that activities remain compliant
Oversee materials and inventory
Conduct budget reviews and report cost plans to upper management
Co-design project strategy and execution to achieve project goal
Work with educators/mentors to best prepare program/training activities
Work with Accounting Department to make relevant financial expenses related to the program after team approval
Documents all relevant information that are project's property; and
Co-work with management team to design new programs as needed.
Agefrom 6 years to 16 years
